Ascend 2 Truth

I was recently telling a person about a negative encounter I had with a rude receptionist at a business. The person I was conversing with is close to my age. After providing him the details, he asks, "That rude receptionist was a Millennial wasn't she?" I respond, "Of course." "I am not surprised at all. They are so disrespectful," he complained. However, before anyone gets offended or cancels me, LOL, let's take an honest look at why anyone expects a behavior from a person or group. Nine times out of ten, when a person expects something, it is due to having experienced, observed, and/or heard about a situation multiple times...numerous times...so many times that it actually shapes the individual's expectations. Expectations emerge from one’s perceptions. Based on how we perceive Millennials, we expected the receptionist to act rude and disrespectful.  This psychological process occurs in any situation pertaining to human differences 👵👳👱 (...